Shipping policy
Processing Time
- Orders are typically processed and sent to production within 2–5 business days after purchase.
- Once production is complete, your order will be shipped out immediately.
Shipping Times
- Shipping times vary depending on your location. On average:
- Canada & USA: 5–10 business days
- International Orders: 10–20 business days
Shipping Rates
Shipping costs are calculated at checkout and depend on the size, weight, and destination of your order.
Tracking Information
- You will receive a tracking number once your order has shipped, allowing you to monitor its journey.
- Please note that tracking updates may take up to 48 hours to reflect after shipment.
Delays
- While we strive to meet delivery estimates, there may be occasional delays due to high demand, customs clearance, or other unforeseen circumstances.
Lost or Stolen Packages
Pureform is not responsible for packages lost or stolen after delivery. If you believe your package is missing, please contact us at pureformstores@gmail.com, and we will assist you as best we can.
Changes to Shipping Address
Please double-check your shipping address before placing your order. We cannot guarantee changes can be made once the order is in production or shipped.